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Telekom Malaysia imposes credit limit for UniFi customers (4863)
by hlk Fri 27 Jul 2012, 16:40
KUALA LUMPUR: Telekom Malaysia Bhd will impose a credit limit policy for its UniFi customers with effect from Aug 1, which will be equivalent to three times the package monthly fee.
It
said on its website on Friday that it would also update the UniFi
customers regularly on the status of their accounts to assist their
account payments better.
TM said it would be sending out email
and SMS notifications to alert the customers on the status of their
account usage upon reaching 70%-80%, 90%-100% and upon exceeding 100%
of their credit limit.
"We wish to highlight that TM will
proceed to suspend the customers' account if no payment is received
within 24 hours upon exceeding their credit limit," it said.
TM's
customer base for its Unifi services has increased to 393,000 and it
plans to breach the 400,000 target by this or next month.
UniFi
is a bundled triple play service offering high speed Internet, HyppTV
(IPTV) and voice for residential use. For business use, UniFi offers
dual play service which includes high speed internet and voice.
It
said on its website on Friday that it would also update the UniFi
customers regularly on the status of their accounts to assist their
account payments better.
TM said it would be sending out email
and SMS notifications to alert the customers on the status of their
account usage upon reaching 70%-80%, 90%-100% and upon exceeding 100%
of their credit limit.
"We wish to highlight that TM will
proceed to suspend the customers' account if no payment is received
within 24 hours upon exceeding their credit limit," it said.
TM's
customer base for its Unifi services has increased to 393,000 and it
plans to breach the 400,000 target by this or next month.
UniFi
is a bundled triple play service offering high speed Internet, HyppTV
(IPTV) and voice for residential use. For business use, UniFi offers
dual play service which includes high speed internet and voice.
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