Kurnia launches One Touch mobile app

Kurnia Insurans (Malaysia) Bhd expects its newly launched Kurnia One Touch mobile application to increase its private car comprehensive motor policy customer-base by 20-30 per cent in the next 12 months.

Currently, Kurnia has about 800,000 comprehensive policyholders, its chief executive officer, Wong Kim Teck said.

He said the mobile application would provide convenience for customers by further assisting them in the event of any road emergency and expedite the claims service.

"The Kurnia One Touch is designed to reduce stress for our policyholders by saving time in the event of an emergency," he told reporters after the official launch of the application today.

Officiating the event was Deputy Minister of Finance, Datuk Donald Lim Siang Chai.

He said the company has also targeted the application to be downloaded by the 400,000 existing policyholders by year-end.
Wong said the application was developed over four months and cost about RM70,000.

"The launch is timely due to an uptrend in the usage of smartphones, especially in retrieving information or getting assistance in times of need," he added.

The application, available for blackberry, iPhone and Android operating system, enables policyholders to receive assistance from the Kurnia Auto Assist team as soon as possible, in case of an emergency and provides the list of nearby Kurnia branches and panel workshops. -- Bernama