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AirAsia stopping KL-Solo flights Sept 2

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AirAsia stopping KL-Solo flights Sept 2 Empty AirAsia stopping KL-Solo flights Sept 2

Post by hlk Tue 22 May 2012, 19:47

AirAsia is withdrawing operations for its seven times a week Kuala
Lumpur–Solo (Indonesia) flights effective Sept 2, 2012 as part of the
airline's realignment of its business plans.

"Affected guests
who have booked flights on this route will be contacted by our customer
service personnel to inform them about the suspension as well as the
options available to them," the budget airline said in a statement
today.

AirAsia said guests would be offered a credit shell for
the value that they paid with a validity of three months or a full
refund.

Guests will also be offered a complimentary change of
flight from Kuala Lumpur–Solo to Yogyakarta or Semarang instead, without
any additional charges for flight only.

"They can also move
their flights to an earlier date to or from Kuala Lumpur or Solo without
any extra charges and subject to availability," it said.

AirAsia
said the route suspension was in line with the group's business plan to
realign and strengthen its Indonesia operations.

More connectivity would be allocated for routes between Kuala Lumpur and other destinations in Indonesia soon, it said.

Guests
can also get in touch with AirAsia via social media by simply tweeting
AirAsia at twitter.com/AskAirAsia for further enquiries about this route
suspension. -- BERNAMA
hlk
hlk
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